Business-challenges

Training Courseware Management: Largest Global Aviation Training Provider

The client used a static web solution to disseminate course ware materials to its instructors and learning centers. The manual processes required to maintain such a site prevented it from being a reliable source of approved materials. Also, its delivery of only published documents offered no control over the creation of course ware content and no means of tracking document progression through the revision process. In order to overcome these challenges, the client wanted to replace their legacy system with an Enterprise Content Management platform that could act as the authoritative source of approved documents and provide a comprehensive set of tools for managing content creation and document workflows.

In addition to replacing the legacy system, the organization wanted to utilize a sophisticated document management solution for several other internal document types, which captured product approval and quality management (QMS) information. The client hoped to leverage Documentum's comprehensive tool set in order to apply more robust security to these documents and improve the ability of users to locate documents based on custom attributes.

Training Courseware Management Solution Profile